Global Certificate Course in Emergency Medical Dispatch
-- viewing nowEmergency Medical Dispatch (EMD) certification is crucial for call takers and dispatchers. This Global Certificate Course provides vital skills in handling emergency calls.
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Course details
• Medical Terminology and Abbreviations
• Emergency Scene Assessment and Prioritization
• Patient Assessment and Triage
• Basic Life Support (BLS) Techniques and Instruction
• Emergency Medical Dispatch Protocols and Procedures
• Communication Skills and Techniques
• Legal and Ethical Considerations in Emergency Medical Dispatch
• Stress Management and Self-Care for Dispatchers
Career path
| Career Role (Emergency Medical Dispatch) | Description |
|---|---|
| Emergency Medical Dispatcher | Prioritise emergency calls, provide pre-arrival instructions, and dispatch appropriate resources. A crucial role in saving lives. High demand. |
| Senior Emergency Medical Dispatcher | Lead dispatcher, mentoring junior staff and handling complex calls. Requires extensive experience and advanced skills in Emergency Medical Dispatch. Strong career progression. |
| Emergency Medical Dispatch Trainer | Train and mentor new dispatchers, ensuring adherence to protocols and best practices. Involves curriculum development and assessment. Excellent opportunity for professional growth. |
| Emergency Medical Services Coordinator | Oversees the entire dispatch operation, managing resources and ensuring efficient service delivery. Strategic planning and management skills required. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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