Professional Certificate in Social Listening Tools

-- viewing now

Social Listening Tools: Master the art of online brand monitoring and social media analytics. This Professional Certificate equips you with practical skills in using leading social listening platforms.

5.0
Based on 7,682 reviews

4,124+

Students enrolled

GBP £ 140

GBP £ 202

Save 44% with our special offer

Start Now

About this course

You'll learn sentiment analysis, competitive intelligence, and crisis communication strategies. Ideal for marketing professionals, public relations specialists, and social media managers needing to improve their data-driven decision-making. Gain hands-on experience with tools like Brandwatch, Sprout Social, and Talkwalker. Understand data visualization and report generation. Boost your career by mastering this in-demand skill. Explore the curriculum and enroll today!

100% online

Learn from anywhere

Shareable certificate

Add to your LinkedIn profile

2 months to complete

at 2-3 hours a week

Start anytime

No waiting period

Course details

• Introduction to Social Listening and its Applications
• Identifying Key Social Media Platforms and Data Sources
• Utilizing Social Listening Tools: Functionality and Features
• Data Analysis and Interpretation Techniques
• Sentiment Analysis and Brand Monitoring
• Competitive Intelligence and Benchmarking
• Crisis Management and Reputation Monitoring
• Reporting and Visualization of Social Data
• Ethical Considerations and Best Practices
• Case Studies and Real-World Applications

Career path

Career Role Description
Social Listening Analyst (UK) Analyze social media conversations to understand brand perception, customer sentiment, and market trends. Requires strong data analysis and social media expertise.
Social Media Manager with Listening Skills Manage social media channels while leveraging social listening tools for strategic content planning and crisis management. Excellent communication & listening skills vital.
Brand Monitoring Specialist (Social Listening Focus) Track brand mentions, identify potential issues, and measure campaign effectiveness using social listening platforms. Deep understanding of social listening methodology is key.
Market Research Analyst - Social Listening Conduct market research using social listening techniques to gather insights into consumer behavior, preferences, and emerging trends. Strong analytical and reporting capabilities needed.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

Why people choose us for their career

Loading reviews...

Frequently Asked Questions

What makes this course unique compared to others?

How long does it take to complete the course?

What support will I receive during the course?

Is the certificate recognized internationally?

What career opportunities will this course open up?

When can I start the course?

What is the course format and learning approach?

Skills you'll gain

Social Analytics Tool Operation Data Interpretation Listening Strategies

Course fee

MOST POPULAR
Fast Track GBP £140
Complete in 1 month
Accelerated Learning Path
  • 3-4 hours per week
  • Early certificate delivery
  • Open enrollment - start anytime
Start Now
Standard Mode GBP £90
Complete in 2 months
Flexible Learning Pace
  • 2-3 hours per week
  • Regular certificate delivery
  • Open enrollment - start anytime
Start Now
What's included in both plans:
  • Full course access
  • Digital certificate
  • Course materials
All-Inclusive Pricing • No hidden fees or additional costs

Get course information

We'll send you detailed course information

Pay as a company

Request an invoice for your company to pay for this course.

Pay by Invoice

Earn a career certificate

Sample Certificate Background
PROFESSIONAL CERTIFICATE IN SOCIAL LISTENING TOOLS
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
SSB Logo

4.8
New Enrollment