Advanced Skill Certificate in Active Listening Skills

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Active Listening Skills: Master the art of truly hearing and understanding. This Advanced Skill Certificate program is designed for professionals seeking to improve communication and build stronger relationships.

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About this course

Learn advanced techniques in empathetic listening, nonverbal communication, and effective questioning. Develop crucial skills for conflict resolution and teamwork. Ideal for managers, leaders, HR professionals, and anyone striving for enhanced communication effectiveness. Boost your career and personal development. Enroll today and unlock your communication potential!

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Course details

• Understanding Nonverbal Cues
• Identifying and Managing Biases
• Asking Effective Questions
• Paraphrasing and Summarizing
• Empathetic Responding
• Recognizing Emotional States
• Responding to Difficult Conversations
• Providing Constructive Feedback
• Active Listening in Diverse Settings

Career path

Career Role (Active Listening Skills) Description
Senior HR Manager (Active Listening & Communication) Leads HR teams, resolving employee conflicts through superior active listening, impacting company culture.
Customer Success Manager (Active Listening & Empathy) Manages customer relationships, addressing concerns with empathetic active listening, improving customer retention.
Counsellor/Therapist (Active Listening & Verbal Communication) Provides therapeutic support, employing advanced active listening techniques, crucial for building trust and rapport.
Mediator (Active Listening & Conflict Resolution) Resolves disputes through skilled active listening and negotiation, ensuring fair outcomes for all parties involved.
Project Manager (Active Listening & Collaboration) Leads cross-functional teams using active listening to streamline communication, fostering project success.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
ADVANCED SKILL CERTIFICATE IN ACTIVE LISTENING SKILLS
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
Add this credential to your LinkedIn profile, resume, or CV. Share it on social media and in your performance review.
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