Global Certificate Course in Live Video Customer Retention
-- viewing nowLive Video Customer Retention: Master the art of keeping customers engaged and loyal through the power of live video. This Global Certificate Course is designed for customer service professionals, marketing managers, and entrepreneurs seeking to improve customer lifetime value.
3,425+
Students enrolled
GBP £ 140
GBP £ 202
Save 44% with our special offer
About this course
100% online
Learn from anywhere
Shareable certificate
Add to your LinkedIn profile
2 months to complete
at 2-3 hours a week
Start anytime
No waiting period
Course details
• Strategies for Proactive Customer Engagement through Live Video
• Mastering Live Video Communication Skills for Customer Support
• Leveraging Live Video for Personalized Onboarding and Training
• Utilizing Data Analytics to Optimize Live Video Retention Strategies
• Building a Robust Live Video Customer Support Infrastructure
• Identifying and Addressing Customer Churn through Live Video Interactions
• Best Practices for Scaling Live Video Customer Retention Efforts
• Measuring and Reporting on Key Performance Indicators (KPIs) for Live Video Retention
Career path
Live Video Customer Retention Specialist Roles (UK) | Description |
---|---|
Senior Customer Retention Manager (Live Video) | Lead and strategize live video retention initiatives; manage a team; high-level problem-solving. Significant experience required. |
Live Video Customer Retention Specialist | Proactively engage customers via live video; identify at-risk accounts; implement retention strategies. Strong communication skills essential. |
Customer Success Manager (Live Video Focus) | Build strong customer relationships through live video interactions; ensure customer satisfaction and retention. Technical aptitude preferred. |
Live Video Support Agent (Retention Focused) | Provide first-line support via live video; troubleshoot issues; proactively identify and address customer churn. Excellent customer service skills. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
Why people choose us for their career
Loading reviews...
Frequently Asked Questions
Course fee
- 3-4 hours per week
- Early certificate delivery
- Open enrollment - start anytime
- 2-3 hours per week
- Regular certificate delivery
- Open enrollment - start anytime
- Full course access
- Digital certificate
- Course materials
Get course information
Earn a career certificate
