Professional Certificate in Crisis Communication for Social Enterprises
-- viewing nowCrisis Communication is crucial for social enterprises. This Professional Certificate equips you with the skills to manage reputational risks.
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Course details
• Risk Assessment and Mitigation Strategies for Social Enterprises
• Developing a Crisis Communication Plan
• Crisis Communication Tools and Technologies
• Media Relations and Public Engagement During a Crisis
• Internal Communication During a Crisis
• Managing Social Media in a Crisis
• Crisis Recovery and Reputation Management
• Ethical Considerations in Crisis Communication
• Case Studies and Simulations in Crisis Communication
Career path
| Career Role (Crisis Communication) | Description |
|---|---|
| Communications Manager (Social Enterprise) | Develops and implements crisis communication strategies for social enterprises, managing media relations and internal communications during challenging situations. Focuses on reputational management and stakeholder engagement. |
| Social Media Crisis Manager | Monitors social media channels for potential crises, responds to negative feedback, and manages online reputation. Experience in social listening and community management essential. |
| Public Relations Specialist (NPO) | Builds and maintains relationships with media outlets and other stakeholders, proactively addressing potential crises and managing communication during critical incidents. Strong writing and media pitching skills required. |
| Crisis Communication Consultant (Charity Sector) | Provides expert advice and guidance to social enterprises and non-profit organizations on crisis communication planning, training, and response. Experience in developing crisis communication plans is vital. |
Entry requirements
- Basic understanding of the subject matter
- Proficiency in English language
- Computer and internet access
- Basic computer skills
- Dedication to complete the course
No prior formal qualifications required. Course designed for accessibility.
Course status
This course provides practical knowledge and skills for professional development. It is:
- Not accredited by a recognized body
- Not regulated by an authorized institution
- Complementary to formal qualifications
You'll receive a certificate of completion upon successfully finishing the course.
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