Executive Certificate in Conflict Resolution for HR

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Conflict Resolution: This Executive Certificate is designed for HR professionals seeking advanced skills in managing workplace disputes. Learn effective mediation techniques and negotiation strategies to prevent escalation and foster positive work environments.

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About this course

This program equips you with best practices for addressing harassment, discrimination, and other sensitive issues. Develop your communication skills and improve your ability to build consensus. Workplace investigations and conflict management are key focuses. Become a valuable asset to your organization by mastering proven methods for resolving conflicts efficiently and ethically. Enhance your career and transform your approach to conflict management. Explore the program details and register today to elevate your HR expertise.

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Course details

• Understanding Conflict Dynamics and Styles
• Communication Skills for Conflict Resolution
• Negotiation and Mediation Techniques
• Conflict Prevention Strategies in the Workplace
• Investigating and Addressing Workplace Harassment and Discrimination
• Legal and Ethical Considerations in HR Conflict Resolution
• Developing and Implementing a Conflict Resolution Policy
• Managing Difficult Conversations and Difficult Employees
• Restorative Justice Practices in HR
• Assessing and Evaluating Conflict Resolution Outcomes

Career path

Career Role (Conflict Resolution & HR) Description
Senior HR Manager (Conflict Resolution Specialist) Develops and implements conflict resolution strategies, manages employee relations, and advises senior management on HR best practices. High demand for strong mediation and negotiation skills.
Conflict Resolution Consultant (HR) Provides expert advice and training on conflict management techniques, conducts investigations, and facilitates mediation sessions. Strong analytical and communication skills are key.
HR Business Partner (Dispute Resolution) Partners with business leaders to resolve workplace conflicts, improve employee relations, and contribute to a positive work environment. Requires strong collaboration and problem-solving abilities.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
EXECUTIVE CERTIFICATE IN CONFLICT RESOLUTION FOR HR
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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