Certified Specialist Programme in Conflict Resolution for Organizational Conflict

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Conflict Resolution training is crucial for today's organizations. Our Certified Specialist Programme focuses on organizational conflict management.

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About this course

It equips HR professionals, managers, and team leaders with practical skills. Learn to identify conflict triggers, mediate disputes, and foster positive workplace relationships. Master negotiation techniques and conflict resolution strategies. Develop communication skills essential for effective conflict management. This programme uses case studies and interactive workshops. Gain a certified qualification recognized by industry leaders. Become a skilled conflict resolver and transform your workplace. Enroll today and unlock your potential to build harmonious teams!

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Course details

• Understanding Conflict Dynamics and Theories
• Communication Skills for Conflict Resolution
• Negotiation and Mediation Techniques
• Conflict Management Styles and Approaches
• Addressing Difficult Conversations and Emotions
• Facilitation and Group Process in Conflict Resolution
• Power Dynamics and Influence in Conflict
• Ethical Considerations in Conflict Resolution
• Preventing and Managing Workplace Bullying and Harassment
• Implementing and Evaluating Conflict Resolution Strategies

Career path

Career Role (Conflict Resolution Specialist) Description
Certified Organizational Mediator Resolves workplace disputes, fostering collaboration and productivity. High demand in UK HR.
Senior Conflict Resolution Consultant Develops and implements conflict management strategies for organizations. Requires advanced conflict resolution skills.
Workplace Investigator (Conflict Resolution) Conducts impartial investigations into workplace conflicts, ensuring fairness and compliance. Strong investigative and communication skills are crucial.
Negotiation & Mediation Trainer (Conflict Resolution) Delivers training on negotiation and conflict resolution techniques to organizations. Experience in adult education is an asset.

Entry requirements

  • Basic understanding of the subject matter
  • Proficiency in English language
  • Computer and internet access
  • Basic computer skills
  • Dedication to complete the course

No prior formal qualifications required. Course designed for accessibility.

Course status

This course provides practical knowledge and skills for professional development. It is:

  • Not accredited by a recognized body
  • Not regulated by an authorized institution
  • Complementary to formal qualifications

You'll receive a certificate of completion upon successfully finishing the course.

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Earn a career certificate

Sample Certificate Background
CERTIFIED SPECIALIST PROGRAMME IN CONFLICT RESOLUTION FOR ORGANIZATIONAL CONFLICT
is awarded to
Learner Name
who has completed a programme at
London School of International Business (LSIB)
Awarded on
05 May 2025
Blockchain Id: s-1-a-2-m-3-p-4-l-5-e
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