Executive Certificate in Conflict Resolution for Contractors
Published on June 23, 2025
About this Podcast
HOST: Welcome to our podcast, today I'm thrilled to have Sarah, an expert in conflict resolution and construction management. Sarah, could you share with us what inspired you to create the 'Executive Certificate in Conflict Resolution for Contractors'? GUEST: Absolutely, thank you for having me. I noticed a significant need for effective communication and dispute resolution skills in the construction industry, as misunderstandings often lead to project delays and cost overruns. HOST: That makes sense. How does this course address the challenges contractors, project managers, and superintendents face in their day-to-day operations? GUEST: We focus on teaching proven negotiation and mediation techniques, as well as enhancing communication and teamwork. Participants will learn strategies to handle contract disputes, claims, and change orders efficiently. HOST: It's great to see the course covers a variety of essential skills. What current industry trends or challenges do you think are most relevant to your course content? GUEST: The rise of remote and virtual work has made communication more crucial than ever. Additionally, with increasing material costs, managing change orders and claims efficiently is vital for project success. HOST: Indeed, those are important issues to address. In your experience, what are some common misconceptions or obstacles when teaching or learning conflict resolution strategies? GUEST: Some people believe that conflicts should be avoided at all costs, but they're actually opportunities for growth and improvement. The challenge is to help learners adopt a constructive mindset and the right tools to navigate conflicts effectively. HOST: That's a valuable perspective. Lastly, how do you see the future of conflict resolution in the construction industry, and how does your course contribute to that vision? GUEST: I anticipate an increased emphasis on collaboration and proactive communication, which our course promotes. By providing professionals with the necessary skills, we can help reduce project delays, costs, and boost industry credibility. HOST: Sarah, thank you so much for joining us today and sharing your insights on the 'Executive Certificate in Conflict Resolution for Contractors.' We're confident this course will make a significant impact in the construction industry. GUEST: Thank you for having me. I'm excited to see the positive changes this course can bring to professionals and the industry as a whole.
