Certificate Programme in Cross-Cultural Negotiation for Hospitality Suppliers
Published on June 23, 2025
About this Podcast
HOST: Welcome to our podcast, today we're talking with an expert about the Certificate Programme in Cross-Cultural Negotiation for Hospitality Suppliers. Can you tell us a bit about your experience in this area? GUEST: Absolutely, I've spent over 20 years working in international hospitality, and I've seen firsthand how crucial cross-cultural negotiation skills are. HOST: That's fascinating. How would you say these skills are currently being utilized in the industry? GUEST: Well, with the rise of global travel and business, suppliers are constantly negotiating with international clients and partners. Effective cross-cultural negotiation can make a huge difference in building strong relationships and achieving successful outcomes. HOST: I can imagine. What are some of the challenges you've faced or observed when it comes to cross-cultural negotiation? GUEST: One major challenge is understanding and adapting to different communication styles and business etiquettes. It's easy to make misunderstandings or unintentionally cause offense. HOST: That's true. And how does this programme address those challenges? GUEST: The programme focuses on developing intercultural competence and global business etiquette. It provides practical strategies for communication, conflict resolution, and relationship-building in international settings. HOST: That sounds very comprehensive. Looking forward, what do you think the future holds for cross-cultural negotiation in the hospitality industry? GUEST: I believe it will become even more critical as the world becomes more interconnected. Suppliers who invest in developing these skills will have a significant competitive advantage. HOST: Well, thank you for sharing your insights. It's clear that this programme offers valuable knowledge and skills for anyone in the hospitality supply sector. GUEST: Absolutely, I encourage anyone interested to enroll and start unlocking their potential in cross-cultural negotiation!
