Graduate Certificate in Virtual Negotiation Skills

Published on June 24, 2025

About this Podcast

HOST: Welcome to our podcast, today I'm thrilled to be joined by [Guest's Name], an expert in negotiation skills and the lead instructor for the new Graduate Certificate in Virtual Negotiation Skills. Can you tell us a bit about your personal experiences that led you to specialize in this area? GUEST: Certainly, I've spent over 20 years in international business, where I noticed a growing need for effective online negotiation skills. The shift to remote work has made it even more critical. HOST: That's fascinating. How does this course address the unique challenges of virtual negotiation compared to traditional face-to-face methods? GUEST: We focus on leveraging technology, developing digital diplomacy skills, and understanding cultural nuances in a virtual setting. This prepares students to build strong relationships and achieve optimal outcomes online. HOST: Can you share some current industry trends that highlight the importance of virtual negotiation skills? GUEST: Absolutely. The rise of remote work, e-commerce, and international collaboration are driving the demand for professionals who can effectively negotiate in digital spaces. HOST: What are some common challenges students face when learning virtual negotiation techniques, and how does the course help them overcome these obstacles? GUEST: Adapting to the digital environment and learning to read virtual cues can be challenging. Our course provides practical skills and real-world examples to help students master these techniques. HOST: Looking to the future, how do you see virtual negotiation skills evolving as technology advances and remote work becomes more prevalent? GUEST: I believe we'll see an increased focus on AI and machine learning to facilitate negotiations, as well as a growing need for cross-cultural understanding in an increasingly interconnected world. HOST: Thank you for sharing your insights with us today. If you're interested in enhancing your virtual negotiation abilities and staying ahead in the digital age, be sure to check out the Graduate Certificate in Virtual Negotiation Skills. Thanks for joining us! GUEST: Thank you for having me. I encourage everyone to explore the program and transform their negotiation success!

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