Certified Specialist Programme in Refugee Support Services
Published on June 24, 2025
About this Podcast
HOST: Welcome to our podcast, today we're talking with an expert in refugee support services. Can you tell us a bit about the importance of this field and the course you're involved in? GUEST: Absolutely, I'm passionate about helping professionals better support refugees. The Certified Specialist Programme in Refugee Support Services equips learners with vital skills to address the complex needs of this vulnerable group. HOST: That sounds fascinating. Who would most benefit from taking this course? GUEST: Our target audience includes social workers, case managers, and volunteers. However, anyone interested in making a real difference in people's lives can benefit from this programme. HOST: What are some of the key topics covered in the course? GUEST: We focus on trauma-informed care, resettlement, legal assistance, developing cultural competency, and effective communication techniques. Learners also gain practical experience through interactive modules and case studies. HOST: How does this course prepare students for real-world challenges in refugee support services? GUEST: By covering a wide range of relevant topics and providing hands-on experience, our course prepares students to face the unique challenges of this field. They'll learn how to provide essential services with empathy and cultural understanding. HOST: That's great to hear. Can you share any current trends or issues in refugee support services that are particularly important for learners to know? GUEST: Certainly. There's a growing need for mental health support for refugees due to the traumatic experiences they've endured. Our course addresses this by incorporating trauma-informed care and teaching learners how to identify and respond to mental health needs. HOST: It's clear that this course has a lot to offer. As a final question, where do you see the future of refugee support services heading? GUEST: I believe we'll continue to see an increased focus on holistic, person-centered care for refugees. By addressing their unique needs and providing tailored support, we can help them rebuild their lives and integrate into their new communities. HOST: Thank you so much for sharing your insights with us today. Learning about the Certified Specialist Programme in Refugee Support Services has been truly enlightening.
