Certificate Programme in Responsible AI in Retail Banking
Published on June 24, 2025
About this Podcast
HOST: Welcome to our podcast, today I'm thrilled to have Dr. Sofia Rodriguez, an expert in AI and ethics, joining us. We're here to discuss the Certificate Programme in Responsible AI in Retail Banking. Tell us a bit about your experience in this field, Dr. Rodriguez. GUEST: Thanks for having me! I've spent over a decade working in AI, focusing on responsible implementation and ethical considerations in various industries, including retail banking. HOST: That's impressive. Now, what inspired you to create this course? What makes it unique? GUEST: There's a growing need for professionals who understand AI ethics, especially in retail banking. This course bridges that gap, focusing on AI ethics, algorithmic bias, and data privacy while developing expertise in machine learning and responsible data usage for lending, fraud detection, and customer service. HOST: Speaking of AI ethics, how do you see this topic impacting the retail banking industry? GUEST: It's crucial. As AI becomes more prevalent in banking, there's a pressing need to address ethical concerns. Ensuring fairness in AI models, respecting customer data privacy, and building trust are vital for long-term success. HOST: That's true. Now, what are some challenges you've faced while teaching this subject or that your students have experienced? GUEST: One challenge is making complex ethical concepts accessible to professionals with diverse backgrounds. We tackle this by using real-world examples and practical exercises. HOST: It's essential to adapt the content to the audience. Let's look at the future. How do you envision the role of responsible AI in retail banking? GUEST: As AI becomes ubiquitous, responsible AI practitioners will be in high demand. These professionals will lead the way in building ethical AI systems that prioritize fairness, transparency, and privacy, ensuring customer trust and regulatory compliance. HOST: That sounds promising. Thank you, Dr. Rodriguez, for this insightful conversation. To learn more about the Certificate Programme in Responsible AI in Retail Banking, visit [website]. Enroll now to enhance your career and become a leader in responsible AI!
