Executive Certificate in Conflict Resolution for Remote Burnout
Published on June 24, 2025
About this Podcast
HOST: Welcome to our podcast, today we have Dr. Jane Smith, an expert in conflict resolution and the instructor for the new course, "Executive Certificate in Conflict Resolution for Remote Burnout." Welcome, Jane. GUEST: Thanks for having me! I'm excited to be here. HOST: Let's dive right in. Can you share your personal experiences that led you to create this course? GUEST: Absolutely. I've seen firsthand how conflicts in remote teams can lead to burnout and disengagement. This course is designed to help managers and HR professionals develop practical skills to navigate virtual communication challenges and mediate disputes effectively. HOST: That's fascinating. What current industry trends are most relevant to your course content? GUEST: The rise of remote work is a major one. As more companies adopt remote or hybrid models, conflicts can arise due to miscommunication, time zone differences, and lack of face-to-face interaction. Our course addresses these issues head-on. HOST: What challenges have you faced in teaching this subject, especially in an online format? GUEST: Engaging students in an online environment can be tough. We use interactive simulations, real-world case studies, and group discussions to keep learners engaged and motivated. HOST: Looking to the future, how do you see the field of conflict resolution evolving in response to remote work trends? GUEST: I believe we'll see more emphasis on virtual communication, emotional intelligence, and culturally sensitive approaches to conflict resolution. Our course is at the forefront of these developments. HOST: Dr. Smith, thank you so much for sharing your insights with us today. To our listeners, be sure to check out the "Executive Certificate in Conflict Resolution for Remote Burnout" to enhance your leadership skills and create a positive remote work culture. Thanks for tuning in! GUEST: Thanks for having me, it was a pleasure.