Undergraduate Certificate in customer relationship management in Business Administration
Wednesday, 04 November 2026 16:42:12
International applicants and their qualifications are accepted
Quick answer
Undergraduate Certificate in customer relationship management in Business Administration is a qualification delivered 100% online by the London School of International Business (LSIB). Typical duration: 1 month (Fast-track mode). Globally recognised, accredited business education trusted by working professionals worldwide.
Start Now →
Admission open · Enrol in minutes
Overview
Overview
Customer Relationship Management (CRM) is at the heart of this Undergraduate Certificate in Business Administration.
Designed for ambitious individuals seeking to kick-start their careers in business, this program equips learners with the essential skills to build and maintain strong customer relationships.
Through a combination of theoretical knowledge and practical applications, students will gain a deep understanding of CRM principles, including data analysis, marketing strategies, and sales techniques.
By the end of the program, learners will be equipped to analyze customer data, develop targeted marketing campaigns, and implement effective sales strategies.
Whether you're looking to transition into a new role or advance your existing career, this Undergraduate Certificate in Customer Relationship Management is the perfect starting point.
Explore this exciting opportunity and discover how you can unlock your full potential in the world of business.
Content updated: 22 August 2025
Customer Relationship Management is at the heart of this Undergraduate Certificate in Business Administration, equipping you with the skills to build lasting connections with clients and drive business growth. By mastering CRM principles, you'll gain a competitive edge in the job market, with career prospects in sales, marketing, and management roles. This course offers unique features, including hands-on training, industry projects, and expert guest lectures. You'll develop essential skills in data analysis, communication, and problem-solving, preparing you for a successful career in business administration. With a strong focus on practical application, this certificate will take your career to the next level.
Entry requirements
The program operates on an open enrollment basis, and there are no specific entry requirements. Individuals with a genuine interest in the subject matter are welcome to participate.International applicants and their qualifications are accepted.
Step into a transformative journey at LSIB, where you'll become part of a vibrant community of students from over 157 nationalities.
At LSIB, we are a global family. When you join us, your qualifications are recognized and accepted, making you a valued member of our diverse, internationally connected community.
Course Content
- Customer Relationship Management (CRM) Systems
- Marketing Research and Analysis
- Sales Strategy and Planning
- Communication Skills for Effective Customer Service
- Data Analysis and Interpretation for Business Decision Making
- Human Resource Management in a Service-Oriented Business
- Business Ethics and Social Responsibility
- Digital Marketing and E-commerce
- Operations Management for Customer-Focused Organizations
- Strategic Planning and Implementation in a Business Context
Assessment
The evaluation process is conducted through the submission of assignments, and there are no written examinations involved.
Fee and Payment Plans
30 to 40% Cheaper than most Universities and Colleges
Duration & course fee
The programme is available in two duration modes:
1 month (Fast-track mode): £140
2 months (Standard mode): £90
2 months (Standard mode): £90
1 month (Fast-track mode) - £140
2 months (Standard mode) - £90
Awarding body
The programme is awarded by London School of International Business. This program is not intended to replace or serve as an equivalent to obtaining a formal degree or diploma. It should be noted that this course is not accredited by a recognised awarding body or regulated by an authorised institution/ body.
Start Now
- Start this course anytime from anywhere.
- 1. Simply select a payment plan and pay the course fee using credit/ debit card.
- 2. Course starts
- Start Now
Got questions? Get in touch
Chat with us: Click the live chat button
Key facts about Undergraduate Certificate in customer relationship management in Business Administration
The Undergraduate Certificate in Customer Relationship Management in Business Administration is a specialized program designed to equip students with the skills and knowledge required to excel in the field of customer relationship management.
This program focuses on teaching students how to build and maintain strong relationships with customers, which is essential for businesses to achieve long-term success and growth. By the end of the program, students will be able to analyze customer data, develop effective marketing strategies, and implement customer relationship management systems.
The duration of the Undergraduate Certificate in Customer Relationship Management in Business Administration is typically one year, which allows students to gain practical experience and apply their knowledge in a real-world setting. This program is ideal for students who want to pursue a career in business administration, marketing, or sales.
The industry relevance of this program is high, as customer relationship management is a critical component of any business strategy. By completing this program, students will be able to demonstrate their expertise in customer relationship management and increase their job prospects in the job market.
The learning outcomes of this program include the ability to analyze customer data, develop effective marketing strategies, implement customer relationship management systems, and evaluate the effectiveness of customer relationship management initiatives.
Overall, the Undergraduate Certificate in Customer Relationship Management in Business Administration is a valuable program that provides students with the skills and knowledge required to succeed in the field of customer relationship management.
Why this course?
Customer Relationship Management is a vital skill in today's business landscape, particularly in the UK where customer satisfaction is a top priority. According to a survey by the Chartered Institute of Marketing, 85% of UK businesses believe that customer relationship management is crucial for their success. In fact, a study by the CIPD found that 70% of UK employers consider customer relationship management to be a key skill for their employees.
| Statistic | Percentage |
|---|---|
| Businesses that believe CRM is crucial for success | 85% |
| Employers who consider CRM a key skill | 70% |
Who should enrol in Undergraduate Certificate in customer relationship management in Business Administration ?
| Customer Relationship Management (CRM) | is a vital skill for Undergraduate Certificate in Business Administration students |
| Ideal Audience: | Recent graduates or final-year students looking to kick-start their careers in business administration, with a focus on sales, marketing, or customer service roles |
| Key Characteristics: | Strong communication and interpersonal skills, ability to work in a team environment, and a keen interest in understanding customer needs and preferences |
| Career Opportunities: | Graduates can expect to secure roles in various industries, including finance, retail, and healthcare, with average starting salaries ranging from £18,000 to £25,000 per annum in the UK |
| Relevance to UK Job Market: | According to the Chartered Institute of Marketing, the demand for CRM professionals is expected to increase by 10% annually, with the UK's customer relationship management market valued at £1.4 billion in 2022 |
Ready to advance your career?
Join thousands of learners on Undergraduate Certificate in customer relationship management in Business Administration . Enrol today and take the next step.